Question 1

What's included in the Free plan?

Accepted Answer

We believe everyone deserves great localization tools. Our Free plan is genuinely free—forever, no credit card tricks, no "gotcha" upgrades. You get 5 projects, 10,000 strings, and all core integrations including GitHub, GitLab, CLI, and API access. It's not a trial. It's not watered down. It's the real deal for solo creators and small projects.

Question 2

Can I change plans anytime?

Accepted Answer

Absolutely! Upgrades happen instantly and are prorated—you only pay for what you use. If you decide to downgrade or cancel, you keep all your benefits until the end of your current billing cycle. No rush, no pressure. Your translations aren't going anywhere.

Question 3

What happens if I exceed my limits?

Accepted Answer

We won't pull the plug on you. If you hit your limits, your existing work stays safe and accessible—you just won't be able to add new projects or strings until you upgrade. And if you're scaling down? We give you reasonable time to adjust. We're not in the business of holding your translations hostage.

Question 4

Do you offer discounts or special perks?

Accepted Answer

Nope on discounts—our pricing is already competitive, fair, and transparent. No haggling required. Our Free plan includes all the fundamentals (yes, including integrations), because we believe solo creators and small teams deserve proper tools, not feature-stripped trials. For non-profits and open source projects doing meaningful work, we're happy to sponsor higher-tier plans—just reach out and tell us what you're building. And if you're on a plan with Priority Support, we'll actually listen to your feature requests and consider building them if they align with where we're headed. We want your onboarding to be smooth, not a support ticket nightmare.

Question 5

What file formats and integrations do you support?

Accepted Answer

Pretty much everything you'd expect from a modern i18n platform. We support JSON, YAML, XLIFF, PO, Android XML, and iOS Strings out of the box. Core integrations—GitHub, GitLab, CLI, API, S3, and Slack—are available on every plan, including Free. Webhooks unlock on Startup and above. We sync with your existing workflow, not the other way around.

Question 6

Is my data secure? Do you train AI on my translations?

Accepted Answer

Your translations are yours—period. We never use your data to train AI models. Your content stays private, encrypted in transit and at rest, and stored on secure US-based cloud infrastructure. You can export everything anytime, and if you delete your account, we wipe your data within 30 days.

Simple, transparent pricing

Frequently asked questions